Jump to getting started - customer success - onboarding timeline
As you start your Weekdone trial our dedicated customer support is ready to help you set-up, learn the best practices, and get your team up to speed.
Here are some of the trainings we offer:
After payment, you start our customer success plan to improve your usage, get your team onboarded, and ensure your long term success. Here’s what to expect:
At Sign-up | Introductory Call - to introduce you to the platform and better understand your needs | 15 min. |
During Trial | Set-up and Onboarding - to help you get your account set-up and ready for testing | 30 min. |
Post Payment | Getting Started Call - to discuss your goals and come up with a personalized program to fit you and your organization’s unique needs | 30 min. |
Week 1 | Team Training - to guide your team leads through the system and make sure they’re equipped to implement OKRs with their team | 45 min |
Week 2-3 | OKR Consultation - to get feedback on your OKRs and review your Weekdone usage | 30-45 min. |
1st Month | Q & A - to answer and questions you or your team have about using Weekdone or OKRs | 30 min. |
Quarterly | Quarterly Review - to review the progress of your OKR and Weekdone usage and plan for the next quarter | 30 min. |